General Product Warranty

Vernatherm by Vernet warrants to Purchaser that its products will be free from defects in material and workmanship for a period of one year from the date of shipment.

Vernatherm by Vernet retains the exclusive and sole right to validate all warranty claims. If a claim is to be made, the customer must obtain a return merchandise authorization (RMA) number by contacting customer support and send product back with shipping prepaid - shipping will not be covered.

Products returned without authorization will be refused and sent back to the customer. Warranty is void if the product has been abused, accidentally or intentionally damaged or modified; operated or maintained contrary to the instructions in the operating manual and or literature.

We reserve the right to repair or replace items returned under warranty at our option

contact Us

 
 

Request RMA: CLICK HERE

General Contact: CLICK HERE